FAQs
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The Austin Dogland will be within 20 minutes of downtown Austin.
The location will be revealed mid-September.
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Each ticketed adult is allowed to bring one dog.
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You don't need a dog to attend Dogland.
Come as you are and bask in the boundless joy of everyone else's pups.
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Dogland is open from 10:00 AM to 7:00 PM.
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We estimate 3โ4 hours to hit all 30+ attractions, but Dogland is a choose-your-own-adventure, your experience is whatever you want it to be. Stay as long as you like and explore every nook and cranny until closing.
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Phones aren't prohibited, but we kindly encourage guests to put them away and fully immerse themselves in the Dogland experience.
You can absolutely take pictures with your phone! We just ask that you snap your shot and get back to enjoying the experience with your people and your pup.
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Complimentary onsite parking is available for all guests.
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Children are welcome! For their safety in and around the dogs, we require all children to be at least 45 inches tall.
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Food trucks are stationed outside the venue.
Inside, enjoy adult beverages for purchase and water stations for both you and your dog.
Dog food isn't available onsite, but weโll be serving up lots of treats.
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To ensure the safety and well-being of all dogs in attendance, we kindly ask that outside food and treats for both people and pets be left at home.
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Bring your leash (required at all times outside the off-leash parks), comfortable walking shoes, sunscreen, and anything else you'd want for a full day outdoors.
Small personal bags are welcome, though bag check isn't available and we advise against leaving valuables in your car.
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Think outdoor park concert, mostly low grass with some varied ground coverings throughout. We recommend wearing comfortable, walking-friendly shoes.
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For the safety and enjoyment of all guests, we ask that you leave the following at home: outside food or beverages for both people and dogs, retractable leashes, and large bags.
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There's plenty of shade throughout the venue, though all structures are temporary, so there are no air-conditioned spaces. We recommend dressing for the heat and choosing an arrival window that suits both you and your dog's tolerance for warm weather.
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Yes! We have fancy, air-conditioned restrooms on-site.
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Yes! We've rigged up on-site dog washes for the good boys and girls who go a little crazy out there.
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On-site purchases are limited to alcoholic and non-alcoholic beverages and Dogland merch, so be sure to pack anything else you might need before you arrive.
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A link to the full album will be shared in your post-event email.
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We've got you covered. A top-notch, Austin vet will be on-call for the entire duration of the event to handle any dog-related emergencies.
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If severe weather is forecasted in advance, we'll do our best to reach out to all guests with an alternative date.
If the weather rolls in last minute or isn't severe enough to pose a risk, the show will go on!
The Day
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Tickets are sold per person, dogs are always free!
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Need to switch your arrival window? contact us at Support@VisitDogland.com with your name, order number, and preferred new time, and we'll do our best to accommodate you.
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No worries, just head to the check-in area and we'll do our best to accommodate you.
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Day-of tickets may be available depending on capacity. Check back closer to the event to see if spots remain.
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We limit each booking to a maximum of four tickets, but if you have a large party, reach out to us at Support@VisitDogland.com, and weโll do our best to accomodate.
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No worries! Just head to the check-in area and we'll look up your booking by name or email address.
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Absolutely!
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Each ticket is valid for one day, the date listed on your ticket.
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Discount codes are entered at checkout. If yours isn't working, double-check for spaces or typos. Still stuck? Contact us at Support@VisitDogland.com and we'll sort it out.
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Yes, please contact us.
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Please contact us at Support@VisitDogland.com, and weโll see what we can do.
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Please contact us.
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All sales are final, but if something comes up, reach out to us and we'll do our best to find a solution.
Tickets
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To ensure a safe and fun experience for everyone, all dogs must meet the following requirements:
At least 6 months old
Current on Rabies, DHPP/Distemper, + Bordetella vaccines
No history of biting a person or severely injuring another dog
Never been removed from a dog park, daycare, or boarding facility
No life-threatening conditions or allergies
No history of escaping a secure off-leash area
Not currently in heat
As well, dogs must be able to demonstrate the following:
Safe off-leash social behavior
Reliable responsiveness to their owner's directions
Ability to be calmly interrupted or recalled from play
No aggressive, bullying, or dangerously disruptive behavior toward dogs or people
As well, all owners are required to complete a Meet My Dog form for each dog attending.
To ensure vaccine compliance, the Dogland team will be contacting each dogโs vet to verify vaccinations
To ensure behavioral compliance, upon arrival, our trained dog behaviorists will randomly select 20% of dogs to complete a simple on-site assessment. Dogs that do not pass will be deemed ineligible, and the guest will be fully refunded.
Once inside, behaviorists are actively monitoring all six off-leash parks and surrounding areas. We enforce a zero-tolerance policy for any behavior that violates our requirements, and depending on the situation, we reserve the right to remove a dog from the venue without a refund.
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You can find it at this link. Complete one form per dog attending.
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Please complete a separate form for each dog attending.
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Simply navigate back to the form, fill it out for your second dog, and submit!
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If the form hasn't been completed, we'll keep following up with you until it's done, so no news is good news!
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Please contact us at Support@VisitDogland.com.
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Upon arrival, every dog receives a colored tie to display on their leash indicating their comfort level around other dogs.
Green means your pup is social and ready to play. Yellow means they appreciate a slower introduction. Red means they prefer more space and careful handling.
This helps every guest read the room at a glance and interact accordingly.
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Yes, intact dogs are allowed as long as they meet all of our other dog requirements.
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All breeds, as long as they pass the requirements, are welcome.
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Absolutely. Senior dogs are welcome and cherished at Dogland.
There's plenty of shade throughout the venue and no requirement to use the off-leash parks. Your dog can enjoy the experience at whatever pace suits them.
If your senior pup needs a stroller, that's perfectly fine.
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Generally, dogs under 35 lbs are considered small and dogs over 35 lbs are considered large. That said, if your dog falls in the 25โ40 lb gray zone, we're happy to let you choose whichever categorization they'd be most comfortable on.
All off-leash attractions feature dedicated small and large dog sides, with a shared human area in the middle so you can keep an eye on your pup on either side.
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It's not required, but we strongly recommend it for your dog's comfort and safety.
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Yes, though we ask that strollers be reserved for dogs that genuinely need the assistance, as they can be disruptive to the experience for other dogs.
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Absolutely! Just keep in mind that, like all guests, you'll be fully responsible for your foster dog, so make sure you're confident in their temperament and abilities before bringing them along.
dog requirements + Safety
Follow along as we build the worldโs first Dogland
